A carrier is a company that physically transports goods or passengers under a transport contract. In freight, the carrier may operate trucks, vessels, aircraft or rail services and issues or appears on the relevant transport document.
What does a carrier do?
The carrier accepts cargo, transports it over an agreed route and delivers or makes it available according to the contract. Its duties vary by mode, document and applicable law.
Carrier versus freight forwarder
A carrier performs transport. A freight forwarder arranges transport and may combine carriers, documentation, customs support and related services. A forwarder can sometimes act as a contractual carrier even when another party performs the physical movement.
What documents identify the carrier?
Relevant records may include a bill of lading, air waybill, consignment note, booking confirmation and delivery receipt. Confirm the legal entity, not only the brand shown on tracking.
How should a carrier be evaluated?
Review route coverage, equipment, licensing, safety, insurance, financial stability, on-time performance, claims handling and subcontracting practices.
What should the shipment record contain?
Keep the carrier, service level, booking reference, cargo details, pickup and delivery events, charges, exceptions, proof of delivery and claim status connected to the order.
