A supplier scorecard tracks agreed performance measures for a supplier over a defined period. Common measures include quality, delivery, service, cost and corrective-action performance.
How should a business apply Supplier Scorecard?
Use data the supplier can understand and challenge. Define each measure, source, period and treatment of disputed or exceptional events.
What records support Supplier Scorecard?
Store the underlying transactions, calculation, target, result, commentary, action owner and review outcome.
Supplier Scorecard: what the sourcing record should show
| Area | What to record |
|---|---|
| Decision | Use data the supplier can understand and challenge. Define each measure, source, period and treatment of disputed or exceptional events. |
| Evidence | Store the underlying transactions, calculation, target, result, commentary, action owner and review outcome. |
| Watch point | A scorecard should prompt decisions. Collecting metrics without consequences or improvement work adds reporting effort without control. |
What is a common Supplier Scorecard mistake?
A scorecard should prompt decisions. Collecting metrics without consequences or improvement work adds reporting effort without control.
