A framework agreement establishes terms that govern future purchases without necessarily committing the buyer to a specific order. Call-offs, statements of work or purchase orders create the individual transactions.
The operating decision
Define scope, pricing mechanism, order documents, precedence, service levels, liability, term and supplier eligibility.
What to keep
Keep the signed framework, schedules, amendments, call-offs, spend and expiry or renewal decisions.
| Area | What the record should show |
|---|---|
| Control | Define scope, pricing mechanism, order documents, precedence, service levels, liability, term and supplier eligibility. |
| Evidence | Keep the signed framework, schedules, amendments, call-offs, spend and expiry or renewal decisions. |
| Tradeoff | A framework does not guarantee demand unless it states a commitment. Suppliers should not treat estimated volume as an order. |
A practical limitation
A framework does not guarantee demand unless it states a commitment. Suppliers should not treat estimated volume as an order.
Related definitions: supplier qualification, strategic sourcing, landed cost.

