What Is Request for information (RFI)? Definition and B2B Use

A request for information, or RFI, is an early-stage sourcing document used to learn about available suppliers, solutions, capabilities, or market conditions.
Editorial illustration explaining Request for information (RFI) in a B2B transaction

A request for information, or RFI, is an early-stage sourcing document used to learn about available suppliers, solutions, capabilities, or market conditions. Buyers use it before an RFQ or RFP when the requirement or supplier landscape is not yet defined well enough to request a final offer.

The boundary worth keeping clear

The definition matters because nearby terms can describe a different document, event or responsibility. Use Request for information (RFI) only when the record matches the conditions above. A familiar label attached to the wrong stage creates cleaner-looking data and worse decisions. That discipline also makes reports comparable across teams, systems and reporting periods.

Review points before the transaction moves

  • Confirm the party responsible for the buying decision.
  • Keep the source data and approval with the transaction.
  • Record exceptions instead of silently changing the original instruction.
  • Make the downstream owner able to reconstruct what happened without an email search.
Operational record for Request for information (RFI)
CheckpointWhat the record should show
RequirementState the need, specification, quantity and required date
Supplier evidenceKeep the response, qualifications and declared exceptions
DecisionRecord the evaluator, approval basis and selected commercial terms
HandoffCarry the approved result into the purchase order and supplier record

The trade-off

More controls add work at the start. That cost is visible. The cost of weak records arrives later as rework, delayed approval, margin leakage, a payment investigation or a delivery dispute. Set the control depth according to the amount, risk and reversibility of the decision.

Related Quotable resources

Continue with RFQ software and procurement software. These pages cover the commercial workflow and the records that connect Request for information (RFI) to the next transaction step.