A major defect is a nonconformity likely to reduce intended function, durability, saleability or customer acceptance, without meeting the defined critical threshold.
How the control works
List product-specific examples and distinguish them from minor appearance issues. Apply the agreed sampling and acceptance rule consistently.
| Area | What the record should show |
|---|---|
| Control | List product-specific examples and distinguish them from minor appearance issues. Apply the agreed sampling and acceptance rule consistently. |
| Evidence | Keep defect evidence, count, lot, classification rationale, rework or concession and final disposition. |
| Tradeoff | A product can have several individually minor issues whose combined effect is major. The inspection plan should address repeated or cumulative defects. |
Evidence buyers should retain
Keep defect evidence, count, lot, classification rationale, rework or concession and final disposition.
Where the term is misused
A product can have several individually minor issues whose combined effect is major. The inspection plan should address repeated or cumulative defects.
Related definitions: supplier qualification, strategic sourcing, landed cost.
