A freight forwarder arranges transport and related logistics services for cargo moving between origin and destination. It may book carriers, prepare documents, consolidate shipments and coordinate customs or delivery partners.
What does a forwarder handle?
Services can include route selection, booking, pickup, consolidation, transport documents, tracking, insurance coordination, customs support and final delivery.
Forwarder versus carrier
A carrier physically transports cargo. A forwarder primarily arranges the movement, although it may act as a contractual carrier and issue its own transport document.
How does a forwarder charge?
Charges can include freight, handling, documentation, brokerage, insurance and margin. Ask which amounts are pass-through costs and which are the forwarder’s own fees.
What should be evaluated?
Review route capability, licenses, agent network, financial stability, claims handling, systems, security and experience with the product and countries.
What should the shipment record show?
Keep the quoted route, carriers, booking, documents, milestones, exceptions, charges and delivery evidence tied to the commercial order.
