What Is Amazon FBA?

Amazon FBA is a fulfillment service in which sellers send inventory to Amazon for storage, order handling, delivery and selected customer-service functions.

Amazon FBA, or Fulfillment by Amazon, is a service in which sellers send inventory to Amazon for storage, order handling, delivery and selected customer-service functions. The seller still owns the inventory and remains responsible for sourcing, listing accuracy, product compliance and the economics of each SKU.

How does the FBA workflow operate?

  1. Create an eligible listing and prepare inventory to Amazon’s requirements.
  2. Send labeled units to the assigned fulfillment locations.
  3. Amazon receives and stores the units.
  4. Amazon picks, packs and ships customer orders.
  5. Returns, reimbursements, fees and inventory adjustments are reconciled.

What costs should a seller track?

  • Referral and fulfillment fees
  • Monthly and aged-inventory storage
  • Inbound freight, duties and preparation
  • Returns, removals and disposal
  • Advertising and discount costs
  • Inventory loss, damage and reimbursement differences

Illustrative unit-economics check

Assume an illustrative selling price of $40, product and inbound landed cost of $14, marketplace referral fee of $6, FBA fulfillment fee of $5 and allocated storage and returns cost of $2. Contribution before advertising and overhead is $40 − $14 − $6 − $5 − $2 = $13 per unit. The figures are illustrative; actual Amazon fees vary by marketplace, category, dimensions, weight and inventory age.

FBA vs. seller-fulfilled orders

With FBA, Amazon performs fulfillment from its network. In a seller-fulfilled model, the seller or its logistics provider stores and ships the order. The better route depends on service requirements, inventory velocity, product size, margin and the seller’s operational capability.

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