Account eligibility is the set of conditions a customer or business must meet to open, receive access to or continue using an account or payment feature. Eligibility can depend on entity type, jurisdiction, industry, ownership, intended activity and the particular currencies or rails requested.
What can eligibility depend on?
- Country of incorporation, operation and ownership
- Legal entity and registration status
- Business activity, industry and prohibited-use rules
- Beneficial owners and authorized representatives
- Expected transaction types, volumes and counterparties
- Product-specific corridor, currency or account requirements
How is eligibility assessed?
The provider collects and verifies relevant information, evaluates the requested product and applies its legal, partner and risk rules. The outcome may approve the account, limit available features, request additional evidence or decline the application.
Eligibility vs. approval
Eligibility means the customer falls within the permitted scope for assessment or use. Approval is the provider’s decision after completing its review. A business can appear eligible from public criteria and still require verification before approval.
Can eligibility change?
Yes. Changes in ownership, business activity, location, transaction behavior, regulation or partner coverage can affect continued access. The customer should keep its profile current and review notices before relying on a feature for a time-sensitive transaction.
